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Signature Business Rewards
Frequently Asked Questions
Payments
Payment Method
Payment Method
Pay By Account
What is Pay By Account?
What are PayPerks?
Do Signature Business Rewards members get PayPerks?
Is a Mastercard card required?
What are the fees?
See all 10 articles
What fees are charged in accordance with the use of this Program?
A program fee is charged per transaction based on your Program tier. In ...
How can I increase my PayID daily transaction limit?
You can typically increase your PayID transaction limit within your bank...
Are there any transaction limits for PayID payments?
Yes, many Banks have default daily transaction limits for PayID payments...
First time paying via PayID?
Please note your Bank may hold the PayID payment to us the first time yo...
Why do I see EonX on my payment details?
Signature Business Rewards Fast Payment feature is operated through EonX...
What reference does my payee see?
Your Payee receives the reference you enter when creating the PayID paym...
Does my Pay ID change with each payment?
Your PayID allocated by Signature Business Rewards is the same for all y...
Why did my PayID details expire?
PayID details created within the Signature Business Rewards platform are...
What is PayID?
PayID is a fast and secure way to send and receive payments using a mobi...
Which Payment Methods are accepted?
The following Payment Methods are currently accepted:VISAMasterCardDirec...
Can I make payments using my Signature Business Rewards points and my preferred Payment Method on Signature Business Rewards?
Yes, Signature Business Rewards has been developed to enable a split pay...
How can I obtain an invoice for a purchase I have made?
An email will be sent to your account once a transaction has been comple...
What is ‘Verified by VISA & ‘SecureCode’ by MasterCard?
‘Verified’ by Visa is an extra layer of protection to selected online tr...
How does ‘Verified’ by VISA & ‘SecureCode’ by MasterCard work?
‘Verified’ by VISA or ‘SecureCode’ by MasterCard is initiated when you m...
How do I update my mobile number for VISA & Mastercard SecureCode?
Please contact your financial institution for further assistance.
What should I do if I am experiencing any problems with the VISA or MasterCard SecureCode?
If you are experiencing problems with ‘Verified’ by VISA or ‘SecureCode’...
Why am I seeing ‘Verified’ by VISA or ‘SecureCode’ by MasterCard on my screen?
This pop-up box may appear when you are shopping online at participating...
What happens if I don't receive a security code?
If you don’t receive a ‘One Time Password’ please select resend in the f...
How does ‘Verified’ by VISA & ‘SecureCode’ by MasterCard protect me?
‘Verified’ by VISA & ‘SecureCode’ by MasterCard protects customers by ve...
How do I know if my Credit/Debit card has been verified?
A Credit/Debit card that has been successfully added and verified, will ...
Why do I need to verify my Credit/Debit card?
The verification process has been introduced as an additional security m...
What is a Payment Processing Fee?
All Credit/Debit card and bank transactions may attract a payment proces...
How secure is my information on Signature Business Rewards?
All personal and financial information is transmitted using the HTTPS pr...